Frequently Asked Questions
About HappyToo
A trusted companion and personal concierge. Our Crew brings backgrounds in wellness, education, hospitality, and the arts—chosen for warmth, discretion, and the ability to connect meaningfully.
What is a HappyToo Crew Member?
How is HappyToo different from traditional home care?
We’re not medical or personal care providers. Our non-medical support brings more joy, ease, and connection to daily life—working alongside families and care teams, not replacing them.
Our Services
What kind of support do you offer?
We help with errands, tech support, outings, organizing, companionship, and more. Think of us as thoughtful, high-touch help—whether at home or out in the world.
Do Crew Members drive clients?
Yes. We provide transportation to appointment, errands, or scenic drives. It’s a personal, not-for-hire driving service—offered with care and safety.
Can you help with transitions like downsizing or moving?
Absolutely. We bring calm, structure, and support to big changes like organizing, relocating, or adjusting routines.
Getting Started
How do we get started?
We offer a free 45-minute visit to get to know each other. If it feels like a fit, we’ll create a flexible plan tailored to your needs.
How do you match clients with Crew Members?
We take time to understand personality, preferences, and routines—then match clients with someone who feels like a natural fit.
Working Together
How do you communicate with clients and families?
However you prefer: text, phone, or email. Some families like quick check-ins; others prefer regular updates. We’ll find a rhythm that keeps everyone in the loop.
Is there a long-term commitment?
Nope. Use HappyToo weekly, monthly, or just once in a while. It’s completely flexible.
How does billing work?
You’ll receive an invoice after each visit or package. We accept checks, bank transfers, and digital payments (Venmo, Zelle, or PayPal). We can coordinate directly with family or authorized representatives.